A.H. from California writes:
Dear Mister Condo,
Can my association manager turn off my working furnace because it makes loud noise when kicking on without notifying me first? This furnace is known for this and we’ve been having this same furnace for over 15 years without any complaints or issues…overall, it’s a working furnace. Please help!
Mister Condo replies:
A.H., I am sorry that your association manager took such a drastic measure as turning off your furnace and gave you no warning. As to whether or not he should have done that and without warning is really a question of who owns the furnace and what the rules say about it. I have to assume someone complained about the loud noise and the manager took action to address that complaint. Now, it’s your tune to complain about the lack of a functioning furnace. You will want to involve the Board as they are the folks responsible for giving the manager his marching orders. Ideally, the furnace will run and the noise will be abated. However, that may require a new furnace to be installed and the Board may not want to do that. Work with all the parties involved. I am sure you can find a happy ending here. Stay warm!