R.Z. from Arkansas writes:
Dear Mister Condo,
Hello! My condo is in Arkansas. My question is about repairs and painting that were done to my unit. The problem is the painting contractor has only applied one coat of paint where the wood was replaced. It looks different from the rest of the exterior where two coats were applied. I’ve emailed the board told them that only one coat of paint has been applied, not 2 coats like the rest of the building. Nothing is getting done about the issue and I don’t know where else to take it.
Mister Condo replies:
R.Z., thanks for writing and sorry for your paint troubles. I think you are on the right track to getting this situation remedied. Contractors are hired by the Board to perform repairs and upkeep on the common elements. The painting contractor that was hired by the Board is accountable only to the Board for the work done. As long as the Board is satisfied, there isn’t too much you can do. Instead of emailing the Board, may I suggest that you take some photos of the painting discrepancy in question and include those photos with a written letter asking the Board to look into the matter? Email is useful but I think photo documentation will better support your claim. Hopefully, the Board will take appropriate action and hold the contractor liable to complete the job. Of course, if the initial contract between the Board and the contractor was for one coat of paint, the only other option may be for the Board to hire another contractor (or the same contractor) to apply a second coat of paint as should have been done originally. Best wishes!