Hoarder Refusing Unit Access Adds to Hurricane Irma Damage

E.E. from Florida writes:

Dear Mister Condo,

We just suffered flooding due to Hurricane Irma in 3 of our 6 townhome buildings. The building where we are having an issue has 6 units adjoined by a 2-hour firewall. We have 1 unit owner is a hoarder – very bad, almost no walkpath. The unit flooded and we need her to move everything on the 1st floor for the repairs that the Association’s insurance is willing to do so that she doesn’t have a black mold issue. The drywall, the cabinets and flooring all have to be removed. She is saying she has no plan to move anything out or make repairs. The concern is not only for her but the adjoining unit owners. Can we make her comply for repairs?

Mister Condo replies:

E.E., I am sorry that your community suffered Irma’s wrath. Like so many other condominiums in your region, damage was significant and clean-up efforts will be ongoing for quite some time. You now face a serious challenge with a hoarder blocking access to her unit for clean-up. While most folks would welcome the cavalry arrival to get things back to normal, the hoarder’s brain works in a different manner. All is not lost, although I think you will find this a difficult battle. It’s all about where the line is drawn between unit owner’s rights and the rights of the HOA. My first call would be to the association attorney who can help guide you through what may become a lengthy legal process of actually having access granted. Of course, your first step is to work with the unit owner and/or any known family members who may be able to step in and let the restoration company get in and do its work. However, if the unit owner refuses to voluntarily provide access (typical hoarder behavior from my experience), the association needs to take more aggressive action. While the unit owner’s health is most certainly at stake, so are the neighboring units and even the entire building. Mold isn’t just unsightly; it can be deadly. This is an unfortunate complication to an already bad situation but, trust me, you will get through this. I wish you all the best in your recovery efforts.

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