L.J. from Fulton County, Georgia writes:
Dear Mister Condo,
I had a plumber over to fix my shower. He could not turn off my main water shut off valve. I called water company. They said to tell the property owner. I have put in 2 work orders and 3 notes asking to have it fixed. How do I get them to fix the shut-off valve?
Mister Condo replies:
L.J., I am sure this is a frustrating process for you. Since the condo association owns the water supply shut-off valve, they are the ones who will need to address this problem. I think you have down all that you can do to alert them to the problem. You should continue to be in touch with them until they either fix the problem or let you know when the problem will be fixed. Your only other recourse is a legal (and expensive) solution whereby you will sue the association to maintain the common element which is their responsibility. Keep in mind that things like this take time with associations. The Board may be required to get bids before awarding the job (although a shut-off repair shouldn’t be that expensive). Squeaky wheel gets the grease. Keep squeaking! Good luck!