V.G. from New London County, Connecticut writes:
Dear Mister Condo,
For a year and a half, we kept asking the property manager to fix our problem. When it is rains, water from the roof flows not in drainpipe but runs past the drainpipe and falls directly to the ground just in front of our basement walkout. As a result, a hole in the ground is developing at this place. Brick wall and concrete in the front of our door and our decks – everything is getting wet. Nothing was done so far.
Mister Condo replies:
V.G., asking the Property Manager to fix this problem is just one of the steps you should take. Ideally, you will send a written letter to the Board alerting them of the problem and documenting the problem with photos. It sounds like the roof wasn’t properly engineered to catch the storm water. This may not be an easy fix and you may need patience once the Board is aware of the problem. Keep in mind, the areas you are describing as getting damaged are exterior elements owned by the association. This is far different than water coming directly into your home. Keep on top of the Board and I am sure they will address the issue. I have a question for you. Are there other owners with similar water drainage problems? If so, join together and demand the Board act to make the repairs. All the best!