M.M. from Melrose, Massachusetts writes:
Dear Mister Condo,
My neighbor above my unit has wooden floors, makes a lot of noises, drags furniture late at night and very early in the morning. I talked to the neighbor direct then to the property manager more than once and I’m not getting any result. Actually, last time I spoke to the property manager, I was told that she “cannot tell other unit owners how to live in their units”. Please help. Thank you!
Mister Condo replies:
M.M., I am sorry that you have such a thoughtless upstairs neighbor. Without seeing your condo governance documents, I cannot advise you of what can and can’t be done but I suspect that you have certain protection from excessive noise and/or nuisance that might work on your behalf. Complaining to the Property Manager clearly isn’t working so you need to appear before the Board and state your case. Ideally, you will have already consulted with your governance documents to see what conditions are being violated by the upstairs neighbor. The Board can then instruct the Property Manager as to what steps to take next. Typically, that would be a letter detailing the violation and a request that the violation stops or a fine will be issued. At the end of the day, it is up to the Board to act and ensure the peace and quiet of the association. It may take time but I am guessing you can get this situation under control. Good luck!