A.A. from Santa Clara County, California writes:
Dear Mister Condo,
Mister Condo replies:
A.A., as uncomfortable as it sounds, neighbors tattling on neighbors is the tried and true method of alerting the management company of infractions that are witnessed within the HOA. Many communities also employ their managers or a compliance manager to drive through the community in timely manner to report what they observe. Between the reports from neighbors and the reports from the manager, Boards can be kept abreast of what things are happening within the community that violate the rules and regulations. They can also decide what, if any, disciplinary actions (summons to appear before the Board, fines, loss of use of amenities, etc.) will be taken against the offenders. Remember, all unit owners and residents agreed to live by the rules and regulation when they purchased their home or signed their lease. Enforcement of these rules and regulations is what creates a great community living experience for all residents. All the best!