Board Condominium Governance Legal Property Management

Too Much Condo Surveillance?

R.S. from Fairfield County writes:

Dear Mister Condo,

We just discovered that the Front desk person of the building is recording and typing up every conversation, comment, and who is sitting in the lobby for more than 30 minutes. This “spying” is being done without resident knowledge or communication that their conversation will be written. Residents have been told the front desk is meant to announce visitors, accept packages, sign in visitors…. not security etc. Is this legal??

Mister Condo replies:

R.S., I can see where this “big brother”-like behavior could be disconcerting. However, I do not think it is illegal as the front desk and lobby area are common property of the association. There should not be any expectation of privacy in such a place. The more important question here is why is this behavior going on at all? The Board is responsible for the going’s on of the association and management of the common areas. If you have a management company handling the management of these common areas, it is quite possible that this employee is following orders from them either at the request of the Board or the Management Company. Either way, your next move is to ask the Board why this type of record is necessary and that you and many other residents feel it is not. The Board can then decide to continue or discontinue the practice. Good luck!

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