W.B. from Hartford County, Connecticut writes:
Dear Mister Condo,
My condo sustained water damage inside my home by the negligence of the association. They admitted fault and in one email offered to file an insurance claim or pay the difference between my deductable and the actual damage. I received 3 quotes that detail the repairs required breaking out repairs and replacement. Now, the managing agent wants to bring in his own contractors and is recommending to the board that the association’s own outside contractors do the work. The difference between the insurance estimate and our contractor is $1000. We have asked for the maintenance records showing the service and maintenance repairs over the past several years. What rights do we have?
Mister Condo replies:
W.B., I am sorry to hear about your water damage problems. The bottom line is that if the Board is paying for the repair work, they have the right to choose the contractor to perform the repairs. As for maintenance records showing service and repairs, you can certainly request them but I don’t see what good they will do you, especially if the Board has already admitted fault and is making good on the repairs. Of course, you are always free to retain a lawyer and see if you have a legal action against the association but I don’t see anything wrong with the actions they are taking based on what you’ve described. The good news is that your repairs will be made and that insurance will likely cover most of the loss.